For any questions regarding your order you can contact us by email at info@myfaceshaping.com. It may take us up to 1-2 days to respond. Please be sure to include you full name and email address.

Your satisfaction is important to us. We have a 7-day refund policy from the day of your payment. All refunds are to be requested via email. Please, contact us at info@myfaceshaping.com and provide us the order number of your purchase, the date of the purchase, and the email and name associated with any such purchase. Any other form of refund request will not be valid.

After determining that you are entitled to a refund in accordance with this policy, MyFaceShaping will immediately issue instructions to its payment processor for the refund.